If you need to contact the program for any reason, please use the Contact page and a staff member will reply to your email as soon as possible. The program’s toll-free helpline is also available to report adverse reactions to medical marijuana and respond to general inquiries about the program: 1-833-4OH-MMCP (1-833-464-6627)

Patients, caregivers, and dispensaries should also be aware that the offices of the State of Ohio Board of Pharmacy will be closed to the general public during this time. Patients and caregivers needing assistance should use the toll-free helpline or the program’s Contact page. Dispensaries should continue to communicate through their assigned compliance agent.

Cultivators, processors, and testing laboratories should continue to communicate through their assigned compliance agent. Many of our staff will be teleworking for the next few weeks in an effort to stop community spread of the coronavirus (COVID-19). We ask for your patience as we respond to your needs through our remote network. Please try to avoid in-person visits to our offices and connect with us via phone call or email. For non-business hours, which means before 8:00AM and after 5:00PM, MMCP Commerce licensees, please use (614) 728-1239. An MMCP representative will be in contact within 24 hours after the licensee provides a detail messaged. This line is for licensed cultivators, processors, and testing laboratories only.

For coronavirus updates from the Ohio Medical Marijuana Control Program, click here.